IT Infrastructure Specialist

Jatin Chauhan IT Engineer

Dynamic and results-driven IT Engineer with over 2 years of hands-on experience in managing IT infrastructure and operations. Proven expertise in troubleshooting hardware/software issues, implementing cybersecurity practices, and ensuring smooth IT support across environments.

IT Infrastructure IT Support IT Procurement macOS Troubleshooting
500+ Users Managed
2+ Years Experience
View My Projects Download Resume

Core Technologies

macOS
Windows
Linux
Servers
Network
Security

About Me

Get to know more about my background and expertise

Dynamic and results-driven IT Engineer with a Bachelor of Computer Applications (BCA) from Bhagawan Mahavir University and over 2 years of hands-on experience in managing IT infrastructure and operations.

Proven expertise in troubleshooting hardware/software issues, implementing cybersecurity practices, and ensuring smooth IT support across environments. Adept in IT procurement processes—including vendor coordination, asset management, and sourcing cost-effective solutions—to optimize resource allocation and IT performance.

Skilled in macOS troubleshooting, networking, and effective cross-functional collaboration. Passionate about leveraging technical skills and procurement insights to drive efficiency and innovation within a forward-thinking organization.

2+
Years Experience
500+
Users Managed

Technical Skills

My expertise in IT Infrastructure, Support, and Procurement

Operating Systems

  • macOS
  • Windows
  • Linux

Networking

  • Firewall & VPN Configuration
  • TCP/IP, LAN/WAN, DNS, DHCP
  • Network Performance Monitoring
  • VLAN Setup & Wireless Troubleshooting

Hardware

  • Desktops & Laptops
  • MacBooks
  • Servers
  • Printers

Software

  • Microsoft Office Suite
  • Google Admin Suite
  • Jira Ticket Management
  • MDM Software
  • Remote Desktop Tools

macOS Troubleshooting

  • Advanced Diagnostics
  • Disk Utility & Activity Monitor
  • Terminal Operations
  • Hardware/Software Conflict Resolution

Security

  • Cybersecurity Practices
  • Antivirus Programs
  • Access Control Systems
  • Security Implementation

Professional Experience

My journey in IT engineering and infrastructure management

IT Engineer

HotelKey India Private Limited, Surat June 2023 - Present
  • Manage and administer Google Workspace for 500+ users, including user provisioning, group management, organizational units, and device enrollment/removal
  • Configure Microsoft 365 Administration: Teams setup, SharePoint permissions, user account creation, license assignment, and password resets via MS Admin Console
  • Administer Slack, including workspace settings, user onboarding/offboarding, integrations, and compliance
  • Provide comprehensive IT support across MacOS, Windows and Linux platforms
  • Resolve hardware and software issues quickly to maintain high availability
  • Create and maintain documentation for IT procedures, onboarding, and troubleshooting
  • Improved system efficiency by optimizing network infrastructure and implementing new technologies
  • Enhanced security by implementing firewalls, VPNs, and access control systems
  • Integrated fixed wireless connectivity into facilities requiring high-speed networks

Education & Certifications

My academic background and professional certifications

Bachelor of Computer Applications (BCA)

Bhagawan Mahavir University, Surat

Graduated: 2024

Advance Diploma in Cybersecurity Standards

PureSkill IT Training Academy AIMCVT

Issued: May 2023

Key Projects

Notable accomplishments and implementations

Office Setup

Setup a complete office for a another city branch at the current organization, including installation of access points, firewalls, smart TVs, cameras, and conference room setups.

Network Infrastructure Security Systems Conference Solutions System Integration

Get In Touch

Let's discuss opportunities and collaborations

Location

Surat, Gujarat

Phone

+91 7041884704

Email

chauhanjatin022@gmail.com